TURTLE BAY and CHICAGO REPORTS
The health care system in Hawaii, ripe to seek collaborative solutions, has taken the first important step in a journey down a path less traveled before. Twenty organizations represented by thirty seven people, with a stake in how health care is delivered, came together at a weekend retreat at the Turtle Bay Hilton Resort on October 16 - 18, 1998. They committed to work together, collaboratively, to seek community-based solutions to problems which the group identified and prioritized. The interests of consumers were represented by the American Association for Retired Persons (AARP), the Hawaii Coalition For Health (HCFH), and all the organizations present interested in working together towards the betterment of quality health care in . The workshop had been noticed as a public meeting, enabling members of the public also to attend. Adversaries, who had done battle for years, joined together in the spirit of ohana. It was magical.
Unbeknownst to the ohana group at the time, the participants were embarking on a “Walk in the Woods,” a process of change through interest-based negotiation, publicized by Leonard J. Marcus, Ph.D. and Barry C. Dorn, M.D., authors of Renegotiating Health Care, resolving conflict to build collaboration. A “walk in the Woods” fosters problem-solving by negotiating the interests of those who are party to the problem. Arleen Jouxson-Meyers, M.D., M.P.H., founder of the Hawaii Coalition For Health and spear-header of the Health Care Ohana attended The New Leadership Development Program, sponsored by the American Medical Association (AMA) and GlaxoWellcome, as one of 52 physicians chosen from physicians across the country to develop programs to lead our health care system to better quality and greater availability, and there met Leonard Marcus and Barry Dorn, the esteemed authors of the book. They were the instructors for the AMA Program, and are Directors of the Center for Conflict Resolution and Negotiation at the Harvard School of Public Health. Attendance at the AMA Program was an exhilarating experience, especially when Arleen realized that in Hawaii we had already commenced our very own “Walk in the Woods” when we established the Health Care Ohana.